Shipping Policy
Information about our shipping procedures and policies.
Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
We offer FREE standard shipping across India for all orders. Our estimated delivery time is 5-7 business days. Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You can track your order status directly on our website using the 'Track Order' page.
Damages
Dolls Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
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